Hiring an Agency

Your social media agency just swapped your account manager. Here’s what actually gets lost in the handoff, and the questions that predict how well it goes.

Hiring an agency fails without one person who owns approvals, access, and escalation. Here is the role to name before you sign, not after you’re stuck.

Paid social hands an agency your live ad budget, not just your content calendar. Here is what to check before you do, and what the good answers sound like.

Leaving a social media agency starts an access countdown. This is the order to secure admin rights, creative files, reporting data, and rights paperwork.

Content calendars and reporting cadence don’t tell you what matters here: network access, creator vetting, and disclosure compliance. Here’s what to check.

A small team and a long client list is not a red flag by itself. Here is the disclosure question that tells you whether it is a problem.

Retainer, percentage of spend, and performance fees reward different things. See what each incentivizes so you can compare two agency proposals fairly.

Three factors decide whether you need an agency, an in-house hire, or both: output volume, paid-media specialization, and your bandwidth to manage a vendor.

The senior team that wins your pitch often is not the team that runs your account. Here is the exact contract clause that stops the surprise before you sign.

A twelve month retainer with thirty day notice puts all the risk on you in the months an agency is slowest. How to structure and price a paid pilot instead.